Privacy Policy
Last updated: 3 June 2026
This Privacy Policy explains how cosmic-bear ("we", "us", or "our") collects, uses, and protects your personal information when you use our website cosmic-bear.tech and our services.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address)
- Service preferences and dietary requirements
- Communications you send to us
- Any other information you choose to provide
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Communicate with you about services, offers, and events
- Monitor and analyse trends, usage, and activities
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
- With your consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
cosmic-bear
47 Marchmont Street
London WC1N 1AP
United Kingdom
Email: [email protected]